D-21 Central Receiving Class DESCRIPTION: The D-21 is a sophisticated, Windows® based Central Receiving and Management System that is compatible with the D-21 and D-700 transceivers. The D-21 uses client/server architecture and consists of two client programs: the D-21 Administration Client and the D-21 Incident Client. The D-21 Incident Client is used by operators to process incidents and dispatch resources. The D-21 Central Receiving Class provides hands-on experience setting up the D-21 using the Admin Client and handling incidents using the D-21 Incident Client — from responding to an alert, creating an incident, dispatching resources to handle the incident, and working with the D-21 to provide information needed to expedite incident resolution. Operators also learn how to use the daily activity functions, view status information and response plans, dispatch resources, interact with an ESRI map of a base, and much more. WHO SHOULD ATTEND: Anyone who is responsible for configuring or maintaining the D-21 database and D-21 operators and trainers of operators. TOPICS: Overview of the D-21 System Database design and data input Graphics Input Map Updating Creating Actions Creating Reports Equipment operation Incident Processing Resource dispatching Transceiver troubles Daily Activities, Reminders, Actions Generating and printing reports Network connections FEE: $1,400.00 COURSE NUMBER: 020-017-00 CLASS LIMIT: Class size is limited to 18 students. Register early to ensure space availability.